Policy and conditions
Refund Policy
Dear Customer,
We are committed to providing exceptional products and services. If you are not satisfied with our products or services, we offer the following refund policy:
Refund Conditions: Within 30 days of receiving the product, if there are quality issues or it does not match the description, you have the right to apply for a refund.
Refund Process: Please submit a refund request through our customer service channel and provide order number, product photos, and other relevant evidence.
Refund Time: After the review is approved, we will complete the refund operation within 5 working days.
Refund Method: The refund will be returned through your original payment method.
Please note that all refund requests are subject to our review, and we reserve the final decision.
Privacy Policy
We respect and protect your personal privacy. Here is our privacy policy:
Information Collection: We only collect personal information necessary to provide services.
Information Use: We use your information to improve our services and products.
Information Protection: We adopt industry-standard security measures to protect your personal information.
Information Sharing: We will not share your personal information with third parties without your consent.
Shipping Policy
We promise to provide you with fast and reliable shipping services:
Shipping Time: After the order is confirmed, we will ship within the shipping time agreed upon with the customer.
Logistics Tracking: We will provide a logistics tracking number so you can track the status of your order.
Shipping Range: We offer shipping services worldwide.
Shipping Costs: Depending on the weight of the product and the destination, shipping costs may vary.
Terms and Conditions
By using our services, you agree to the following terms and conditions:
Service Use: You should use our services legally and not for any illegal activities.
Intellectual Property: We retain all intellectual property rights related to our services.
Liability Limitation: We are not liable for any indirect, special, or consequential damages.
Modification of Terms: We reserve the right to modify these terms at any time.
Please read and understand these policies carefully before using our services.
